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1. Open Outlook
2. Click Mail in the bottom-left corner of the window
3. On the Home tab, click New Email.
4. On the Message tab, click Signature > Signatures.
5. Under Select signature to edit, choose New, and in the New Signature dialog box, type a name for the signature.
6. Under Choose default signature, do the following:
   • In the E-mail account drop-down list, choose an email account to associate with the signature.
   • In the New messages drop-down list, choose the signature that you want to be added automatically to all new email messages. If you don't want to auto sign your email messages, accept the default option of (none).
   • In the Replies/forwards drop-down list, choose the signature that you want to be added automatically (auto sign) when you reply to or forward messages. Otherwise, accept the default option of (none).
7. Under Edit signature, type the signature
8. Click OK

1. Open Outlook
2. Select the email you wish to report 
3. Click on the arrow beside Junk in the Delete section on the ribbon

4. Click Junk > Report Junk to report Spam

Note: Right-click sends to Junk folder and does not report as junk to Microsoft. Do not mark legitimate campus email messages as junk.

1. Open Outlook
2. In the Navigation Pane, click Mail.
3. On the Tools menu, click Rules and Alerts.
4. If you have more than one e-mail account, in the Apply changes to this folder list, select the Inbox that you want.
5. Click New Rule.
   • Select a template
     
     • Under Step 1: Select a template, select the template that you want from the Stay Organized or Stay Up to Date collection of templates.
     • Under Step 2: Edit the rule description, click an underlined value. For example, if you click the people or distribution list link, the Address Book opens.
   • Which condition(s) do you want to check?
     
     • Under Step 1: Select condition(s), select the conditions that you want the messages to meet for the rule to apply.
     • Under Step 2: Edit the rule description, click an underlined value if you have not done so already, and then click Next.

• • What do you want to do with the message?
    • Under Step 1: Select action(s), select the action that you want the rule to take when the specified conditions are met.
    • Under Step 2: Edit the rule description, click an underlined value if you have not done so already, and then click Next.
  • Are there any exceptions?
    • Under Step 1: Select exception(s), select any exceptions to the rule, and then click Next.
  • Finish rule setup

1. 1. 1. To finish creating the rule, enter a name for the rule, and then select any other options that you want.
      2. If you want to run this rule on messages that already are in one of your folders, select the Run this rule now on messages already in "folder" check box.
      3. To apply this rule to all your e-mail accounts and the Inbox associated with each account, select the Create this rule on all accounts check box.
      4. Click Finish

Tip 1: Auto Completes

Pre-existing email addresses in Outlook’s cache may cause messages to bounce.  To avoid this issue follow these steps to clear your Auto-Complete.

Remove all recipients

1. Choose File > Options > Mail
2. In the Send Message section, click Empty Auto-Complete List
3. Choose Yes to confirm

Tip 2: How to set your default address book

1. On the Home ribbon, click Address Book in the Find group
2. From the Tools menu, choose Options
3. The list will not contain the contacts you add yourself. (Your contacts are personal to you and are in the Contacts list.)
4. If you want Outlook to default to your contacts, click Start With Contact Folders option. 
5. You can further customize Outlook by clicking Custom. When choosing this option, you can set a custom list as the default.

1. Open Outlook
2. Click File > Automatic Replies (Out of Office)
3. In the Automatic Replies box, select Send automatic replies
   

4. On the Inside My Organization tab. Type the response that you want to send to colleagues while you are out of the office.
5. On the Outside My Organization tab, check the Auto-reply to people outside my organization
6. Type the response you want to send while you are out of the office. Select Anyone outside my organization.

Reviewer Can Read Items and Files Only

1. Open Outlook
2. Right-click your primary calendar under My Calendars.
3. Click Share > Share Calendar
4. Click To and select the desired names
5. Click the Details drop-down list and select from the following:
   • Availability Only – Provides assignee with free/busy information
   • Limited Details – Provides assignee with subject, location, day, and time
   • Full Details – Provides assignee full event details including: subject, location, attendees, and description
     
     
6. Click Send

Editor Can Create, Read, Modify, and Delete All Items and Files

Step 1:  Share as Reviewer with the following steps:

1. Open Outlook
2. Right-click your primary calendar under My Calendars.
3. Click Share > Share Calendar
4. Click To and select the desired names
5. Click the Details drop-down list and select from the following:
   • Availability Only – Provides assignee with free/busy information
   • Limited Details – Provides assignee with subject, location, day, and time
   • Full Details – Provides assignee full event details including: subject, location, attendees, and description
6. Click Send

Reviewer Can Read Items and Files Only

1. Open Outlook
2. Click Mail in the bottom-left corner of the window
3. Select the designated calendar
4. Click Share > Share Calendar
5. Click To and select the desired names
   
   
6. Click Send 

Based on permissions assigned, the calendar will open and will now appear in your My Calendars list or your Shared Calendars list.

If you would like to give someone permissions to access any email folder, there are three steps.

Step 1: You need to give the person permission to access your account name (e.g., Jane Doe)

Step 2: You need to give the person permission to access your primary folder (Inbox)

Step 3: You need to give the person permission to access each Folder/Subfolder you want to share

The process for sharing your Mailbox and your Individual folders is the same. 

Step 1: Permission to access your account name (e.g., Jane Doe)

1. Open Outlook
2. Click Mail in the bottom-left corner of the window
3. Right-click your account name
   
   
4. Click Data File Properties
5. Click the Permissions tab
6. Click Add..and add the person(s) with whom you wish to share your folder and click OK
7. Click the person(s) and select Folder visible under Other
8. Click Apply and OK

Step 2: Permission to access your primary folder (e.g., Inbox)

1. In any calendar view, click New
2. In the Untitled - Appointment window
3. Click to put a checkmark in the All day event box or next to the start and end times for a specific time.
4. Fill out the remaining fields as you would for an appointment. By default, if someone schedules a meeting for that day, the Scheduling Assistant will show you as free, but you can change this to show you as busy all day with the Show As drop-down list in the toolbar
5. Click Save

1. Open Outlook 
2. Click File
3. Click Open & Export
4. Click Other User’s Folder
5. Type the shared account email address, then click OK 
   Note: If the account is hidden from the Global Address List (GAL), Outlook will not be able to find the account to open it.

Step 1: Start the Import 

1. Open Outlook
2. Click People
3. Click File > Open & Export > Import/Export
4. Choose Import from another program or file and click Next
5. Choose Comma Separated Values and click Next
6. Click Browse and locate the saved CSV file.
7. Under Options, choose Do not import duplicate items. 
8. Click Next and choose where you want to store your new, imported contacts. Contacts should be selected by default. If you want a different folder, scroll to find the folder you want to use.
9. Click Next.
10. Make sure the check box next to Import “Filename.csv” is selected.
11. Don't click Finish yet, because you need to "map" some of the columns in your CSV file to the contact fields in Outlook.

Step 2:  Map your CSV file columns to Outlook contact fields 

1. Click the Map Custom Fields button. The Map Custom Fields box appears.

   • Under From, a box shows the column names from your CSV import file

   • Under To, you see the standard fields that Outlook uses for contacts. If one matches a column in the CSV file, you'll see your column under Mapped from.

2. You'll probably need to do some manual mapping. For example, in the following example, in your import file the contact's home phone number is in a column named Email Account. This doesn’t have an exact match in Outlook. Instead, Outlook uses the field Email Address.
3. Drag Email Account from the pane on the left and drop it on Email Address in the right pane.  Email Account now appears in the Mapped from column. One at a time, drag the rest of the values from the left pane to the appropriate Outlook fields in the right pane. 
4. Click OK and Finish.  

Step 3: Create your contact group 

1. Click People
2. Under My Contacts, pick where you want to add the contact group. For this example, click Contacts.
3. Click Home > New Contact Group
4. On the Contact Group tab, in the Name box, type a name for the group
5. Click Add Members > From Outlook Contacts
6. Hold down CTRL, click the contacts you imported, and then click Members to add them to the contact group.
7. Click OK
8. Click Save and Close.

1. Go to  to access your Inbox.
2. Type your LEA email address, for example, jsmith, and password, and select Sign in.
3. If this is your first time signing in, you're asked to select the language and time zone.

Note: For Windows and Mac. Recommended browsers include Internet Explorer 11, current versions of Firefox, Chrome, and Safari.

1. Go to  to access your Inbox.
2. Click More to expand the folder list.
   
   
3. The folder list is now expanded
   
   

Note:  You must be granted Send As or Send on Behalf permission to send an email message from another account address.

1. Login to your LU Email account
2. Start a new mail message
3. Type the desired sending address in the from field
4. Click on the eclipse next to Discard and select Show From
   
   
   

1. Open Mac Mail
2. Select Mail > Preferences 
3. In the Preferences window, select Signatures
4. If you wish to add a signature for all accounts, select the All Signatures option. Otherwise to add a signature to a specific account, select that specific account.
5. Click the + sign to add a new signature to an account.
6. Name the signature so you know what it is and then add the signature in the right box. 
7. From the drop-down box, you can choose a signature as the default for an account when composing a message. This signature is automatically added to each message you compose

1. Choose Preferences > Rules.
2. Click “Add Rule” and give it a description, (e.g., Out of Office Reply).
3. Choose your condition - apply to “Every Message” using the drop-down menu and choose Reply to Message.
4. Click Reply message text and type the text of your senders will receive while you are away.  
5. Click OK to finish creating the rule.
6. You will be prompted to apply the rule to existing messages. Choose Don’t Apply so that the rule only applies to new messages you receive.

1. From iCal's iCal menu, select Preferences
2. In the dialog box that opens, click Accounts
3. In the Accounts dialog box, click on your Exchange account in the list on the left. 
4. Click the Delegation tab.
5. Under Accounts I can access, click +.
6. Type all or part of the name of the person, resource, or group account whose calendar you want to access. 
7. Click on the correct match. iCal will display the level of access you have for that account.
8. Click to put a check in the Show column.
9. Close the Accounts dialog box.
10. The account you just added will appear under Delegates in the left pane of iCal's main window.

1. Open Outlook
2. Click Outlook > Preferences
   
3. Open Signatures
   
4. Click on the plus sign + on the bottom left corner
5. Type the desired signature within the "Signature" field.
6. Double-click Untitled to rename it
7. In the bottom section of the screen, select the desired options/actions (assign signature to new message).
8. Close the 'Signature' window

1. Go to the Tools option.
2. Select Out of Office... and the following box will appear.
3. Check the box to Send Automatic Replies.
4. Edit the response in the clear box. Additionally you may chose to only send them within a certain time period. You may also elect to send to external senders.
5. Select OK to set the auto reply.

1. Open Outlook
2. Click Calendar in the bottom of the navigation bar
3. On the Organize tab, click Open Shared Calendar
   
4. In the Search box, type the name of the person who has granted you access to their calendar, and press Enter
5. Select their name, and click Open  

Note:  The shared calendar appears in the left navigation pane under the Shared Calendar heading, with the person's name who shared the calendar below it.

1. Tap Settings > Accounts > Add account > Email.
   
2. Choose email.
3. Type your full email address, for example jsmith@lamar.edu, type your password, and then tap Next.
4. Select the Microsoft active sync.
5. Once the device verifies the server settings, the Account Options page opens. Accept the defaults or select the options for how you want to receive and send your mail, and then tap Next. (You may need to scroll down to see Next.)
6. On the Set up email page you can change the name of your account. When you're finished tap Next or Done.

If you synced your calendar and contacts in step 5 you can go to those apps on your phone to view any items that might be there.  It might take a few minutes for everything to sync.

If your device can't connect, make sure you typed your email address and password correctly and try again. If you still can't connect try setting it up manually. 

Note - Outlook for Android requires a device running Android 4.0 or later.

1. Download the Outlook for Android app from the Google Play store.  Open the Outlook app, choose settings then Add An Account.
2. Tap Office 365.

3. Enter your full email address, for example jsmith@lamar.edu, type your password, and then tap Sign in.
   
   Outlook for Android then starts syncing the account.
4. To view your calendar, files, or contacts from the app, tap More  .

1. Tap Settings > Mail, Contacts, Calendars > Accounts > Add account
2. In the Add Account page, tap Exchange.
   
   
   
   
3. Enter your full email address, for example jsmith@lamar.edu, and your password, and then tap Next.
   
   
4. By default, Mail, Contacts, and Calendar information are synchronized. Tap Save.

Note: Recommended browsers include Internet Explorer 11, current versions of Firefox, Chrome, and Safari.

Note Outlook for iOS requires iOS 8.0 or higher. If the app is incompatible with your device, try adding your mail account using the built-in mail app that comes with your device.

1. Download the Outlook for iOS app from the Apple Store.
   
   Open it, then tap Add An Account.
   
   
2. Tap Office 365.
3. Type your full email address, for example jsmith@lamar.edu.
4. You will be redirected to the LU login page.
5. Enter your email and password.

Tip If you get a time-out message, your password or other information might be incorrect. Retype the information, and then try again.

1. Tap Outlook 
2. Tap  and select Settings
3. Scroll down to Organize Mail By Thread and toggle it on.

1. Tap Outlook 
2. Tap  and select Settings
3. Under Mail select Swipe Options
4. Customize Swipe Left and Swipe Right
   
       
5. Tap OK

Note:  Clutter is a new feature that helps filter your low-priority email—saving time for your most important messages.  Clutter has been turned off, however, you can enable this feature.

1. Log in to your LU Email at 
2. Go to Settings > Options
3. On the left navigation bar, go to Mail > Automatic Processing > Clutter
4. Select Separate items identified as Clutter
5. Click Save

1. Tap Outlook
2. Tap Filters  from your Inbox
3. Select one of the options to filter your messages:
   • Unread
   • Flagged
   • Attachments

The quota for your Office 365 mailbox is 50GB.  There are several ways to manage your mailbox and reduce the size of the data file.

After you upload files to OneDrive for Business, you can see them from other devices by just signing into your Office 365 site in your browser and then clicking OneDrive for Business.

1. Access portal at:
2. Select, Upload 
   
   
3. In the Choose File to Upload dialog box, select the files you want to upload, and then click Open.

Note: Recommended browsers include Internet Explorer 11, current versions of Firefox, Chrome, and Safari.

1. On any device, sign in to  with your LEA email address, for example, jsmith@lamar.edu.
2. At the top of any page in Office 365, select OneDrive. Or select, and then select OneDrive.   

Note: Recommended browsers include Internet Explorer 11, current versions of Firefox, Chrome, and Safari.

1. Open a document in an Office desktop app such as Word, Excel, or PowerPoint, and then click File > Save As > OneDrive – lamar.edu.
   
   
2. Browse to the location where you want to save the file, and then click Save.

Note: Recommended browsers include Internet Explorer 11, current versions of Firefox, Chrome, and Safari.

1. In an Office desktop app such as Word, Excel, or PowerPoint, click File > Open > OneDrive – lamar.edu.
   
   
2. Browse to the file you want to open, and then click Open.

Note: Recommended browsers include Internet Explorer 11, current versions of Firefox, Chrome, and Safari.

If you don't see OneDrive – Lamar.edu under Save As or Open:

1. Select Add a Place > Office 365 SharePoint.
2. Sign in to Office 365 with full email address.
   
   
   
   
   
   

Once you add OneDrive for Business as a place in one Office app, such as Word, Excel, PowerPoint, or OneNote, you’ll be set up to save files from all of your Office apps.

Note:  Users should not sync the Lamar OneDrive for Business to personal devices

Note: Recommended browsers include Internet Explorer 11, current versions of Firefox, Chrome, and Safari.

To work with your OneDrive for Business files directly in File Explorer and access them even when you're offline, sync the files to your computer. Whenever you're online, any changes that you or others made will sync.

Note: Users should not sync the Lamar OneDrive for Business to personal devices

1. On your OneDrive for Business page, click Sync.
2. At the prompt, click Sync Now to start the sync app.
3. The app automatically fills out the name and web address of your OneDrive for Business library.
4. Select Sync Now in the app to start syncing.
   
   

Once the files are synced, another box will appear and you can click Show my files in the that box to open the synced OneDrive for Business folder in File Explorer. The folder appears in your Windows Favorites as OneDrive for Business or OneDrive – lamar.edu

Note: Recommended browsers include Internet Explorer 11, current versions of Firefox, Chrome, and Safari.

1. Open a browser and go to and
2. Open the OneDrive for Business.  
   
   
3. Select the document you want to edit.
4. Once you have opened your document, you can edit the document,
   • Editing Remotely– Using the online Microsoft application (Edit in Word Online) Edit Online to avoid downloading Lamar data to your personal device
   • Editing At Work – Using your desktop application (Edit in Word) and then save it to your OneDrive for Business drive on your local computer.  

Note: Recommended browsers include Internet Explorer 11, current versions of Firefox, Chrome, and Safari.

1. Ensure the file you want to share is uploaded to OneDrive for Business, by saving the file to OneDrive for Business.
2. With the file open in Word, Excel, PowerPoint, or another Office app, from OneDrive, click File > Share > Invite People.
   
   
3. Under Invite People, type the name of each person you want to share the file with. As you type each name, suggestions appear that match your contacts. When you see the name you want, select it to add it to the invitation list.
4. Select one of the following permission levels:
   • Read – Assignee can only open and read the item.  Can not be moved or changed
   • Read/Write – Assignee can move and copy the item within the shared folder, or to their OneDrive for Business, and share with others
5. Click Share.
6. The email message invitees receive will include a link to the shared document.

Note: Recommended browsers include Internet Explorer 11, current versions of Firefox, Chrome, and Safari.